Shipping Policy

  • Coverage: Delivery within [Malaysia / specify areas].

  • Timeframe: Ready stock 7–14 working days. Custom sofa 3–5 weeks.

  • Charges: Fees depend on location. Extra charges for higher floors without lift.

  • Process: Our team will contact you to arrange delivery. Please ensure someone is available to receive.

  • Damages: Check items upon delivery. Report any issues immediately.

Refund Policy

  • Custom sofas are non-refundable once production starts.

  • Ready stock items can be returned within 7 days if defective or damaged upon delivery.

  • Item must be unused, in original condition, and reported immediately with photos.

  • Refunds will be processed after inspection.

  • Delivery fees are non-refundable.

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