This modern-style grey velvet fabric bed frame is crafted from high-quality materials, offering a soft and comfortable touch. The high backrest design not only enhances the overall aesthetic but also provides excellent back support, ideal for resting and reading. The sturdy frame ensures stability and durability for long-term use. Whether your bedroom style is modern minimalist or cozy homey, this bed frame will seamlessly blend into your space, elevating your overall living experience.

这款现代风格的灰色绒面布艺床架，采用优质材料制作，触感柔软舒适。高靠背设计不仅提升了整体美感，还为您提供良好的背部支撑，适合休息和阅读。床架结构坚固，确保长期使用的稳定性和耐用性。无论是现代简约还是温馨家居风格，这款床架都能完美融入您的卧室空间，提升整体居家体验。

Important Note:

– Mattress not included

– Colour may differ slightly due to lighting

重要提示：

– 不含床垫

– 图片颜色可能因光线略有不同

Additional information

SIZE	SINGLE (3\\\\'), SUPER SINGLE (3.5\\\\'), QUEEN (5\\\\'), KING (6\\\\')

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Shipping Policy

Shipping Policy | 配送政策

1. Delivery Lead Time 配送时间

For Kuala Lumpur & Selangor area, delivery takes around 2 weeks, excluding Saturdays and Sundays.
吉隆坡与雪兰莪地区的配送时间约为 2 周（不包含星期六与星期日）。
For other states (outside KL & Selangor), delivery takes around 3 weeks, excluding Saturdays and Sundays.
**外州地区（非吉隆坡与雪兰莪）**配送时间约为 3 周（不包含星期六与星期日）。
Delivery timeframe may be extended due to location, festive seasons, weather, road conditions, or unexpected incidents.
配送时间可能因 地区、节庆期间、天气状况、道路情况或突发状况 而延长。

2. Delivery Arrangement 配送安排

Driver will contact the customer 1–2 days before delivery for confirmation.
司机将在出货前 1–2 天联系顾客 以确认送货安排。

3. Staircase Charges 上楼费用

Additional charge of RM20 per level applies if no lift is available.
(Payment to be made directly to the driver.)
若送货地点没有电梯，每层楼将收取 RM20 上楼费用。
（费用直接支付给司机）

4. Disposal Service 清理旧家具服务

Disposal service is available upon request and must be arranged directly with the driver.
如需丢弃旧家具，可与司机直接协商并安排处理。

Refund Policy

Refund Policy

1. Refund Eligibility 退款适用条件

Refund is only applicable for out-of-stock items, defective items without replacement, or wrong item delivered.
退款仅适用于以下情况：
- 商品缺货
- 商品有瑕疵但无法提供更换
- 收到错误商品
No refund for change of mind or incorrect order placed by customer.
因个人原因改变主意或下单错误将不接受退款申请。

2. Refund Processing Time 退款处理时间

Refund will be processed within 3–7 working days upon approval.
退款将在审核通过后 3–7 个工作日 内处理完成。

3. Refund Method 退款方式

Refund will be issued through the same payment method / platform used for the purchase.
退款将通过顾客原本使用的相同付款方式 / 平台退回。

Cancellation / Return / Exchange Policy

1. Order Cancellation 订单取消

Orders can only be cancelled before shipping.
Once item is shipped or arranged for delivery, cancellation is not allowed.
订单只能在出货前申请取消。
一旦商品已出货或安排送货，将无法取消订单。

2. Return & Refund 退货与退款

If the customer is not satisfied with the product, they may request a return/refund.
However, return shipping fee must be borne by the customer, and the refund will be issued after deducting shipping costs.
如果顾客对商品不满意，可申请退货/退款。
但退回运费需由顾客承担，并且退款将会扣除来回运费后退款。
Return/refund is only accepted when:
✔ Product is defective
✔ Product is damaged
✔ Wrong item received
以下情况可接受退货/退款：
✔ 商品瑕疵
✔ 商品损坏
✔ 收到错误商品
Change of mind is NOT accepted.
因个人因素改变主意，恕不接受退货或退款。

3. Exchange Policy 换货政策

Customers may request an exchange if the item has defects or functional issues within 14 days after receiving.
换货仅接受在收货后 14 天内 出现商品故障 / 瑕疵的情况。
Replacement will be arranged after verification by our team.
我们团队审核确认后，将安排换货。

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BERRI.G Modern Minimalist Grey Velvet Fabric High Backrest Bed Frame, Comfortable & Durable Bedroom Furniture

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